Established in 1755, Hotel d’Angleterre is a legendary Copenhagen institution, renowned for its elegance, luxury, and style.
The hotel has undergone a transformation, building upon its rich history to relaunch as a revitalized grand palais.
Yield
-
Implementation of standard Business Central solution
-
Rapid upgrade
-
Full transparency and control over project finances
Hotel d’Angleterre is one of Denmark's most iconic hotels. For over 10 years, daily operations ran flawlessly on NAV 2009, which served as the hotel’s ERP solution, supported by various integrations. Corpital has been the hotel’s ERP partner since 2017.
Although Hotel d’Angleterre was generally satisfied with their solution, they began to experience limitations as technology evolved and new requirements emerged.
To leverage new opportunities and comply with the new Danish Bookkeeping Act, the hotel saw the upgrade not just as a move to a newer version, but as a golden opportunity to optimize internal processes, streamline workflows, and replace outdated third-party products.
The decision was made to upgrade NAV to Microsoft Dynamics 365 Business Central Public Cloud and to replace several underlying third-party integrations.
Products
Strategic test conversion ensured confidence and efficiency
To ensure a seamless transition, Hotel d’Angleterre and Corpital conducted a test conversion. This step was crucial in allowing the finance team to test new products and processes before the final "go-live."
The benefits of the test conversion included:
- Practical training: Corpital introduced the team to the new solution and workflows.
- Verified integrations: Integrations were tested to ensure they functioned as expected.
- Thorough testing: A comprehensive end-to-end test of the new solution.
"The test conversion gave us peace of mind. It allowed us to dive into the system and test how everything would work in practice before we took the leap and went live," states Agnese Alukica, Project Manager at Hotel d’Angleterre.
During the test conversion, data was transferred 1:1 from the old NAV system, and only necessary adjustments were redeveloped.
Opera Cloud hospitality platform
Hotel d’Angleterre uses the Opera Cloud hospitality platform. Previously, Fidelio acted as an intermediary to NAV for loading general journals.
Hotel d’Angleterre wanted a direct integration between Opera Cloud and Business Central; therefore, Corpital developed functionality enabling the direct import of files.
Optimization and modernization of key processes
The project focused heavily on modernizing and optimizing the custom solutions Hotel d’Angleterre had in their legacy system.
Efficient document management with Continia Document Capture
Previously, the hotel used Cloud Nova for processing purchase invoices. As this solution was not "cloud-ready," Corpital recommended switching to Continia Document Capture, which is "Built Inside Business Central." Given their familiarity with Continia’s Payment Management solution, the choice was obvious.
To consolidate all historical and future purchase invoices on one platform, Corpital converted historical Cloud Nova files to standard PDF format and linked them to the respective creditors in Business Central.
Employee expenses handled with Continia Expense Management
During the implementation, Hotel d’Angleterre identified the benefits of Continia Expense Management for handling employee expenses.
Previously, expense management had been a manual process, and there were clear opportunities for optimization. There was a strong desire to include this in the upcoming go-live.
To accommodate this, a baseline setup was agreed upon, with plans to expand in stages.
New payroll system with 365Løn
Hotel d’Angleterre also needed to replace their payroll system, as Lessorløn did not update their system for Business Central. The choice fell on 365Løn, and the implementation was carried out by the hotel’s own bookkeeper.
Corpital ensured a smooth transition by developing functionality that enabled the export of historical payslips to PDF files, which were subsequently loaded into a new "shadow" archive directly linked to Business Central/365Løn. Strict security requirements were implemented to ensure that only authorized personnel have access to payroll data.
Ongoing knowledge transfer
Hotel d’Angleterre’s finance team is highly competent and opted out of Corpital’s standard walk-through and additional training before go-live. Instead, Corpital continuously documented new functionality through short videos and how-to guides.
This ensured that Hotel d’Angleterre received "hands-on" knowledge that can also be used for new employees in the future.
Seamless Go-live
The actual operational conversion proceeded smoothly.
After go-live, we held daily "Ask the Professor" online sessions for the first two weeks, where the finance team could ask questions and solve specific issues "on the fly."
Following this, the process was marked by new requests and challenges, particularly regarding Continia Expense Management. The practical, day-to-day hands-on usage proved more complex than anticipated, which only became apparent after go-live. These issues have since been resolved through development, adjustments, and improved product understanding.
Agnese Alukica summarizes the project: "Our collaboration with Corpital has been excellent. They guided us safely through the process, and we now have a modern, future-proof solution that optimally supports our business.
Corpital’s hands-on approach, including the 'Ask the Professor' meetings, was invaluable and ensured we got off to a good start with the new solution."
References
We have done it for others. We can do it for you.
Let´s talk
