Essilor was formed in 1972 by merging two French companies: Essel and Silor and has over 67,000 employees and operations in over 130 countries. The company offers a wide range of quality spectacle lenses and technologies that help correct, protect against and prevent risks that threaten healthy vision.
Essilor has been present in the Nordic region for over 30 years and has offices in Copenhagen, Helsinki, Kongsberg, Oslo, Stockholm and Tallinn.
Yield
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Advice regarding the general use of Salesforce
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FIdentified opportunities / limitations in relation to a global solution
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Training in Reports and Dashboards
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User training in Finland, Norway, Sweden and Denmark
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The choice of tools for integration between Google Mail and Salesforce
In the initial contact with Essilor, Corpital was asked to create an independent Salesforce solution in the Nordic region. As Essilor ran a parallel project managed from France, it was decided that Essilor Norden should become part of the global solution.
Corpital has subsequently acted as a local advisor and sparring partner for the Nordic manager and the tasks have been versatile. The most important areas of focus have been to uncover opportunities and limitations in relation to the global solution, guide in best practice and advise in relation to the choice of tools for integration between Google Mail and Salesforce.
Products
Special focus on usability and user adoption
In the Nordic region, Essilor has dedicated a considerable amount of time in getting their Nordic organization motivated to use Salesforce. Therefore, a number of hours have been set aside for training the team in Reports and Dashboards as well as facilitating user training in the global solution for users in Finland, Norway, Sweden and Denmark.
"The system training in the system has been top notch and we have got good control of our reports and dashboards." - Jacob From
“Corpital has been a valuable sparring partner within the given framework. It has been a big exercise to accommodate a global solution where one size does not fit all, but I have been really happy with the interaction we have received.”
References
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