ERP og CRM-løsninger

FOKUS PÅ BEDRE SUPPORT

Community Cloud - Effektivt værktøj til komplet kundeservice

Gør din kundeservice mere personlig og effektiv

360 graders overblik over din salgspipeline

VIDENSBASE, SELVBETJENINGSPORTAL ELLER FORUM

Styrk forholdet til kunder, partnere og ansatte

Integrer dit fællesskab med data fra ethvert system

360 graders overblik over din salgspipeline

GØR DET NEMT AT GØRE DET GODT

Effektiviser vigtige forretningsprocesser

Arbejd på kryds og tværs af kontorer og afdelinger og udadtil mod kunder og partnere.

Community Cloud

Salesforce Community Cloud provides businesses with a knowledge base, self-service portal or a forum to create an active business-branded online community.

What can Community Cloud do for your business

  • Provide first-class customer service through your Community by building a customized customer community that matches your internal processes
  • Your community can be integrated with data from other systems
  • Brand your community and make your online presence unique to your customers and collaborators
  • Dashboards make it possible to measure, analyze and target activities to increase engagement.

Less support

A well-functioning Community will result in a reduced amount of support calls and e-mails. Instead, time is spent on maintaining and updating web pages as well as managing communities.

Do it yourself

Community Cloud can be used as a service offering and includes: FAQ, manuals, searchable database of questions and answers as well as forums where customers can connect with each other and your business.

No coding

Scalable templates make coding unnecessary. Third-party and custom components make it easy to customize a Community to meet your business’s unique requirements.

Do you want to learn more about what Community Cloud can offer your organization, then watch the video on the left.

You are also welcome to contact Corpital for a an inspirational session.

We can discuss your options with Community Cloud and how Corpital can help you optimize and streamline your service processes.

Read and see much more about Community Cloud on Salesforce’s website.

Less support

FAQ and manuals

Effective customer support

Discussions and cooperation

Save money

Why choose Corpital for your implementation?

Corpital offers the implementation, upgrading, support and operation of Salesforce.com as well as integration with other IT systems eg. Microsoft Dynamics 365 Business Central (formerly Navision). We take you from vision to operations.

Choose Corpital as a partner because of:

  • Our exceptional business understanding
  • The many years of experience with Salesforce across industries and IT systems
  • We think in whole solutions – before we think of IT.
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