Make it easy for your team to do well
Field Service Management provides the full overview of available resources. On the basis of each order, you can see which technicians who are closest, best suited to solve the task and / or have the necessary spare-parts. The route is automatically scheduled and the customer is notified of the expected time of arrival.
When the task is completed, the technician records any comments on the task and/or the customer as well as the time consumption. This means that invoicing is done faster. The digital database also ensures that the customer’s information and history are readily available to the technicians who will assist the customer in the future.
Watch the left video from Anveo about their Field Service solution